ezjl Privacy Policy

This Privacy Policy ("Policy") is issued by ezjl ("ezjl," "we," "us," or "our"), the operator of the online gaming platform accessible at ezjl.net. This Policy describes how ezjl collects, processes, stores, shares, and protects the personal data of individuals ("you," "User," or "Player") who access or use the ezjl platform, including the ezjl Casino, sportsbook, bingo rooms, slot games, poker tables, and all associated services.

This Policy applies to all personal data collected through the ezjl website, mobile-optimized platform, customer support channels, and any other touchpoint through which you interact with ezjl. It does not apply to third-party websites or services that may be linked from the ezjl platform — those are governed by their own privacy policies.

For the purposes of the Data Privacy Act of 2012, ezjl acts as the personal information controller in respect of the personal data it collects from Users of the ezjl platform. ezjl is licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR) and operates in compliance with all applicable Philippine laws and regulations, including those pertaining to data privacy and anti-money laundering.

For all data privacy inquiries, requests, or complaints, you may contact ezjl's designated Data Protection Officer (DPO) at: [email protected]. Please include "Data Privacy Request" in the subject line of your communication to ensure prompt routing to the appropriate team.

ezjl collects personal data from you in several ways — directly when you register and use the platform, automatically through your device and browsing activity, and from third parties such as payment processors and identity verification services. The categories of personal data we collect include:

We do not collect special categories of sensitive personal data (such as health data, biometric data, or political opinions) unless specifically required for responsible gaming compliance purposes, in which case your explicit consent will be obtained.

ezjl uses the personal data we collect for the following purposes:

• Account Management: To create, verify, and maintain your ezjl player account, including processing your ezjl login credentials and account settings.
• Service Delivery: To provide you with access to ezjl Casino games, sports betting, bingo, slots, poker, and all other platform features.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment methods.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with PAGCOR requirements and Philippine anti-money laundering regulations.
• Regulatory Compliance: To fulfill our legal obligations under PAGCOR's licensing conditions, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
• Responsible Gaming: To monitor gaming activity, enforce self-exclusion requests, apply deposit and loss limits, and identify players who may need support.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other security threats.
• Customer Support: To respond to your inquiries, resolve disputes, and improve our support services.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the ezjl platform's features, performance, and user experience.

Under the Data Privacy Act of 2012, ezjl processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and ezjl — i.e., to provide you with the gaming services you have registered for.
• Legal Obligation: Processing is required to comply with PAGCOR licensing conditions, AMLA reporting obligations, KYC requirements, and other applicable Philippine laws.
• Legitimate Interests: Processing is necessary for ezjl's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ezjl does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• PAGCOR and Regulatory Authorities: We are required to share certain player data with PAGCOR and other Philippine government agencies as part of our licensing obligations and in response to lawful requests.
• Payment Service Providers: We share financial data with GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors solely to facilitate your deposit and withdrawal transactions.
• Identity Verification Providers: We engage third-party KYC and identity verification services to assist with age verification and anti-money laundering compliance.
• IT and Platform Service Providers: We use third-party technology providers for hosting, data storage, cybersecurity, and platform infrastructure. These providers process data only on our instructions and are bound by data processing agreements.
• Game Content Providers: Game providers may receive anonymized or pseudonymized session data necessary to deliver their games on the ezjl platform.
• Law Enforcement: We may disclose personal data to Philippine law enforcement agencies where required by law or where we believe disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

Any third party with whom we share your data is required to handle it in accordance with the Data Privacy Act of 2012 and to implement appropriate technical and organizational security measures.

The ezjl platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyze platform usage. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function. These enable your ezjl login session, maintain your account state, and ensure platform security. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, responsible gaming limits, and display options to personalize your experience.
• Analytics Cookies: Collect anonymized data about how players use the ezjl platform — which games are most popular, how long sessions last, and where users encounter difficulties — to help us improve the platform.
• Marketing Cookies: Used only with your consent to deliver relevant promotional content about ezjl Casino offers and bonuses. You may opt out at any time via your account settings.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ezjl platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.

ezjl retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR requirements and AMLA obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required under the Anti-Money Laundering Act.
• Gaming Activity Logs: Retained for three (3) years from the date of the activity, or longer if required for dispute resolution or regulatory purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with ezjl's data disposal procedures.

ezjl implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the ezjl platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication options for player accounts.
• Regular security audits, vulnerability assessments, and penetration testing.
• Strict access controls ensuring that only authorized ezjl personnel can access personal data, on a need-to-know basis.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ezjl:

• Right to Be Informed: The right to know what personal data ezjl collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data ezjl holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations under PAGCOR and AMLA requirements.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Privacy Request." ezjl will respond within fifteen (15) business days of receiving a valid request, in accordance with NPC guidelines.

The ezjl platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR's minimum age requirements for online gambling in the Philippines. ezjl does not knowingly collect personal data from individuals under the age of 21.

If ezjl becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate action in accordance with PAGCOR regulations. If you believe that a minor has registered on the ezjl platform, please notify us immediately at [email protected].

ezjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered Users via email or a prominent notice on the ezjl platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how ezjl protects your personal data. Your continued use of the ezjl platform following any update constitutes your acknowledgment of the revised Policy.

For any questions, concerns, or requests relating to this Privacy Policy or ezjl's data processing practices, please contact our Data Protection Officer:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Data Privacy Request" or "Privacy Policy Inquiry"
• Response Time: Within 15 business days for formal data subject requests

If you are not satisfied with ezjl's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.